At Astra Dairy we respect our customers' right to the privacy of their personal information. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the law. This Policy describes how we treat user information we collect on http://www.astradairy.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
astradairy.in is a property of Astra Dairy Farms Pvt Ltd an Indian company registered under the companies act , 1956 ( No.1 of 1956 ) having its registered office at #22, 47th Street, Ashok Nagar , Chennai - 600083.
WHAT PERSONAL INFORMATION DO WE COLLECT AND STORE?
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address, state, pin code and country. Some examples of where we may need these details are home delivery of our products, subscription to our mailing list and product subscription online. Privacy law requires us to collect personal information about you only if it is reasonable and practical to do so.
Payment and Billing Information.
We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Paytm.
Astra Dairy Farms Pvt Ltd takes measures to ensure your personal information is protected from unauthorized access, loss, misuse, disclosure or alteration. We also take measures to destroy personal information when it is no longer required.
Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information.
HOW IS YOUR PERSONAL INFORMATION USED?
The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for a competition and product subscription we need your contact details so we can contact you if necessary.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services if you have subscribed to our mailing list, or to contact you again if you have used our services previously, to see if we can again provide those services to you .We do not send information to you other than for the main purpose for which we have collected your personal details.
We do not provide your details to other organizations for any purpose.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mrs.Lakshmi
22, 47th Street, Ashok Nagar,
Chennai - 600083.
Phone: +91-44- 42318424
Email: support@astradairy.in
If you have any questions about this Policy or other privacy concerns, you can also email us at support@astradairy.in
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